Please read these terms and conditions carefully before booking using the Louis Hotels website. By accessing or using the website you agree to be legally bound by these terms and conditions as they may be modified and posted from time to time.

These terms and conditions will form the basis of the agreement between you, and all adults and/or minors who form part of your booking. You agree by making this booking to be bound by the terms and conditions which are incorporated into your contract.

USE OF WEBSITE

We reserve the right to make changes or corrections, alter, suspend or discontinue any aspect of the website at any time.

We do not make any expressed or implied warranties, representations or endorsements whatsoever with regard to the website or any information, service of product provided through the website.

We accept no liability for any loss or damage of any nature whatsoever and howsoever arising out of or in connection with the viewing, use of the website or its contents whether due to inaccuracy, error, omission or any other cause and whether on the part of Louis Hotels or our servants, agents or any person or entity.

PRICES & RATES

All users are advised to check the information displayed carefully before entering into any agreement of any kind. Availability, prices and cancellation apply to each room rate quoted and you should carefully read the room rate details that are provided before proceeding to make an online booking. Special promotions may have additional terms and cancellation conditions specific to the offer. You are advised to check these thoroughly before completing your online reservation.

Each room rate will have terms and conditions relating to the occupancy of each room. You are advised to check these terms and conditions prior to making an online booking.

All accounts must be settled in full on departure.

VAT & TAXES

VAT and taxes are included in the price of the room. Meals are included in the price only where it is expressly stated. Louis Hotels reserves the right to periodically review its room prices. Any increased price will be advised at the time of booking. For details of our room prices, please check via the online booking facility or call our sales centre on

00357-22-588218/11

BOOKINGS

All bookings are subject to availability at the time of booking. In some instances, availability may have to be checked by telephone.

In order to guarantee a booking, 25% of the total accommodation cost is required. Payment can be made only by credit card or debit card at the time of booking. Your booking will be confirmed online with a reference number.

Cancellation or amendment may be made up to 15 days prior to arrival without charge. Such cancellations or amendments must be requested in writing.

No refunds will be made in relation to cancellations made 2 days prior to date of booking. Unless specified otherwise, bookings can be cancelled using info@louishotels.com or by telephoning 00357-22-588218/11.

In the unlikely event of overbooking, we will attempt to locate suitable alternative local accommodation at no extra charge. Where this is not possible, or alternative accommodation is not required we will cancel the booking and make a full refund of the sum paid for the room to the credit/debit card used for payment at the time of booking.

GENERAL

The hotel will take all reasonable steps to fulfil the reservation to the best of its ability and in accordance with the details provided. However, it reserves the right to provide alternative services of at least an equivalent standard at no additional cost to the guest.

The guest shall not be entitled to assign the booking to any third party nor utilise the hotel’s facilities, other than for the purpose of accommodation.

The hotel reserves the right to pass on to the guest any additional costs incurred by it in respect of goods and services requested during the guest’s stay or caused by the guest not adhering to the agreed times for services.

Whilst the hotel has taken all reasonable steps to ensure that the information contained in its brochures, tariffs, leaflets, advertisements and website is accurate, it reserves the right to alter, substitute or withdraw any service, facility or amenity without notice if necessary.

Notwithstanding anything contained in these terms, the hotel will not be liable for any failure to perform its obligations to the client in whole or part as a result of any of the following circumstances:-

  • Strikes
  • Other industrial actions
  • Fire at or near the hotel
  • Flood at or near the hotel
  • Civil unrest, dispute or commotion
  • Terrorist or attempted terrorist act
  • Act of god
  • Legal action against the hotel, not resulting from its negligence,
  • preventing the supply of services.

CANCELLATION FEE

Arrivals 01/05-31/10

Arrivals 01/11-30/04

Special Needs/Requests

Limitation of Liability

Check In

Cots

Smoking

Pets

Damage By Guests

Alcohol

Guests Conduct

Health and Safety

Copyright/Trademarks

Data Protection

Variation

Web policy

Contact Us

Law and Jurisdiction

URL: theroyalapollonia.com

Company, organization: THE ROYAL APOLLONIA

Registered Offices:

The Royal Apollonia

Georgiou A, Str. Potamos Germasogias 4048

4064 Limassol - Cyprus

Tel: +357 255 088 00

Fax: +357 224 429 35

res.apollonia@louishotels.com

SIRET:

Share capital:

Purpose of site: Promotion of the establishment

Director of publication, legal representative:

Editorial Manager:

Web master, design, editing, artistic direction: SAS WIHP

Photography: SAS WIHP

Web hosting: SAS WIHP

President SAS WIHP: Vincent Ramelli

The site presents:

● Informative content

● A collection of personal data on line

French Data Protection Act: the site is the subject of a declaration to the Commission Nationale Informatique and Liberté (French Data Protection Authority). You have the right to access, modify, rectify and delete information that concerns you (art. 34 of the Loi Informatique et Libertés (French Data Protection Act)). To exercise this right, please contact: res.apollonia@louishotels.com

Ownership: The site and the information that it contains are protected by French intellectual property law and by international agreements. Except for use by immediate family members or private use, the site and any element of its content may not be reproduced, republished, retranscribed, modified or passed on without the prior authorization of the eligible party.